In his closing sentence, Marc Perrone, president of the United Food and Commercial Workers International Union, states: “Businesses have a responsibility to use technology in a way that benefits their customers and the workers who help them every day” (Letters, Nov. 5). No, Marc, workers have a responsibility to provide their employer more value than their paycheck. If they don’t, they won’t have jobs. That’s been my philosophy since my first paid job baling hay for farmers around my hometown in Iowa at age 14.
Bill Harris
Melbourne, Fla.
While I don’t doubt that automation has caused some workers to lose jobs, there is another side to this coin. The grocery that I use has initiated a program whereby people can order groceries online and then pick them up at the store or have them delivered. There is a small charge for the service. To implement this program the store needs workers to do the shopping, and to separate the food into refrigerated, nonrefrigerated and frozen. For the shoppers who select delivery, the store has workers for that. Because these are tasks that workers didn’t have to do previously, I would think additional people were hired for this new workload. Workers are put out of work because of new technology, and new jobs are created by that same technology, just as in the past.
Marv Leibowitz
Universal City, Texas
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