The New York Call Center Jobs Act was signed into law Thursday. Its stated purpose is to protect call center jobs — like the ones below.
"As technology advances, more and more call centers are sending jobs overseas, leaving employees scrambling to find work to support themselves and their families," Gov. Andrew Cuomo said in a statement. "This legislation will protect New York's call center workers by putting in place serious financial disincentives for employers who move jobs out of New York."
The new law establishes rules within the Department of Labor to publicly track all call centers that move New York jobs to another country; imposes severe penalties against companies that fail to timely report such information; forces employers that received benefits for call centers from the State that move jobs from New York to another country to repay the value of any grant or guaranteed loans they have received for the call center in the past five years; and prohibit companies from receiving future state benefits for five years. State agencies would be required to make best efforts to ensure call center and customer service contracts are performed in New York.
The Department of Labor will compile an annual list of all center employers that relocate a call center to a foreign country or reduce their call center employment by at least 30%. That list will be available to the public through the Department's website.
Here are some of the local jobs listed on Indeed.com in the call center category:
Call Center Representative, Petro Home Services - Poughkeepsie
CUSTOMER SERVICE/SALES- Inbound Call Center- F/T, P/T, Crown Awards - Hawthorne
Dispatcher / Corporate Ground Transportation, MTC Limousine & Corporate Coach, Inc. - Bedford Hills
Service Dispatcher, Fred A. Cook, Jr. Inc - Buchanan
Contact Center Agent, CareMount Health Solutions Employer LLC - Mount Kisco
Call Center Representative, AAA Northeast - Newburgh
Telephone Customer Service Representative, New City Funding Corp. - Stony Point
2 CALL CENTER REPRESENTATIVES, Open Door Family Medical Centers - Ossining
Concrete Dispatcher, Brewster Transit Mix Corp - Brewster
Call Center Representative, NY Orthopedics - Scarsdale
Dispatcher, Robison Oil - Port Chester
24 hour Live Medical Call Center- Day/Night shifts, ERAS - Tarrytown
BMW Call Center Operator, BMW of Westchester - White Plains
Call Center Scheduler, New Rochelle Radiology - New Rochelle
Telemarketing Inside Sales, AmeriList - Orangeburg
Internet and Phone Sales - Call Center, Lithia Motors, Inc. - Nanuet
"jobs" - Google News
January 06, 2020 at 12:29AM
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New Law Protects Call Center Jobs - Ossining, NY Patch
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